Mac, Microsoft & Linux
Digital & Media clients are generally highly technical and require very little user support. In this sector however the clients do tend to have quite complex IT infrastructures with a mix of Apple, Microsoft & Linux applications. The Greenlight team includes accredited technicians in all of the technical disciplines to ensure we can offer a quality service to this sector.
Responsiveness is also essential in Digital & Media as the businesses generally run with challenging project & publishing deadlines. The local lead technician model, core to Greenlight operations, is well received in this sector.
Our service provision into the Digital & Media sector tends to be highly technical & unlike other industries has a large Apple MAC user base. Our core offering of IT Support outsourcing is focused around operating systems & technology integration and less on the basic user tasks. We briefly describe some of our services to the sector below:
- IT STRATEGY is provided across the whole sector with a focus on mixed estate compatibility
- IT SUPPORT is provided either as a supplement to the internal IT skills & capacity of our clients
- CABLING & WI-FI SOLUTIONS are regularly required throughout the sector to enable lab set up, office development & grow on space
- SECURE FTP SERVICES are provided to enableour clients to transfer large files, video, music and other content outside of the email system
- DESIGN, PROCUREMENT, INSTALLATION & MAINTENANCE of new computer suites & solutions
- DATA SECURITY is often paramount when working on a business with IPR to protect & we can provide strategic input and deploy sensible solutions where required
- MOBILE COMPUTING & CLOUD SOFTWARE SOLUTIONS are extremely advantageous in this sector as our clients operate in a very dynamic market place
- DATA BACKUP is often poorly planned & executed in this sector despite the critical nature of digital information. Our 3 layer approach is simple and helps safeguardkey data
- DATA RECOVERY for those clients where the horse has bolted
We are supplier agnostic and as such will only recommend the best solutions we know to our clients not the products of a specific supplier.
We do not operate a large marketing function to present ourselves to the sector as some of our competitors do, our focus is on providing good quality cost effective solutions. If you would like to know more please contact us directly.