Skills, Capacity Or Availability

If your business has an in-house IT manager but you & they are nervous about the risk when they are away from the office, then our Cover & Consult service might be the ideal solution.

Risk Reduction

When your IT manager takes holiday, goes on training, goes off sick or worst case leaves the business who will provide the continuity of support?

When your IT manager just isn’t sure how to do something who does he ask?

Our Cover & Consult contract buys you always available cover for both planned & unplanned eventualities through a lead technician. The contract can also provide for the occasional technical consultant skills to compliment and assist your IT manager. (No business should be limited by the breadth of knowledge in one person’s head).

Case Study – Client X

One of our clients, a major Manchester business landlord, retains the services of an in-house IT manager to service the staff and tenant networks in the business. We have recently renewed our contract for the provision of a Cover & Consult service in support of the IT manager.

We provide:

• A lead technician & a backup technician who have been familiarised with the clients IT network by the IT manager.
• 20 days of on call remote cover for the IT managers holidays
• Emergency support should it be required
• 40 hours consultancy support during the year from the required experts
• Advice & guidance as required

Full peace of mind for less than £400 per month

Does your business need this sort of cover for as little as £90 per month?